1.1. This contract defines the order of purchase and sale of goods in the Internet-shop by the Seller and, in accordance with article 405 of the Civil Code of the Republic of Belarus, is an official public offer of the Seller, addressed to an indefinite number of physical persons.
1.2. The Seller in its activities is guided by the Civil Code of the Republic of Belarus, the Law of the Republic of Belarus «On State Regulation of Trade and Catering», the Law of the Republic of Belarus «On Protection of Consumer Rights» and other normative and legal documents that regulate retail sales.
1.2.1. The buyer under this offer is a natural person who intends to purchase or acquires goods for personal, family, household and other similar use, not related to business activities.
1.3. The fact of acceptance (acceptance) of the conditions of this Agreement by the Buyer is a message of choice and ordering of goods, sent by pressing the «Ordering» button on the site in the «Basket» section or when placing an order over the phone with the help of a company employee, in accordance with the terms and conditions defined in this Agreement and the conditions of paragraph 3 of Article 408 of the Civil Code of Belarus.
1.4. The Buyer, regardless of the option of ordering the goods in the online store, accepts and agrees with all the terms of this Agreement and the information posted on the website at the time of acceptance of the order by the Seller.
1.5. The Buyer, making the order of goods with the selected method of delivery «Mastak Shop», accepts and agrees to the following conditions:
1.5.1. By accepting the order on the website, «SQILSOFT LLC» LLC acts as an agent of «SQILSOFT» LLC — hereinafter referred to as «SQILSOFT», acting for and on behalf of SQILSOFT, with the rights and obligations under the contract of sale arise with SQILSOFT.
1.5.2. The contract of sale of Goods is concluded directly between the «SQILSOFT» Shop and the Buyer and is considered concluded from the moment of issuing to the Buyer by the seller of a cash or sales receipt or other document confirming the purchase of goods, unless otherwise stipulated by law or the contract.
1.6. Placing incorrect or incomplete information about the product on the website is considered a technical error.
1.7. The Seller reserves the right to make changes to this contract and the information on the site, which shall take effect from the moment of their placement on the site and shall be applicable to all Buyers who place an order after their placement.
1.8. The Buyer and the Seller shall be jointly referred to as the Parties in the text of the contract.
1.9. The Parties guarantee to each other that they have appropriate law and sufficient capacity, as well as all other rights and powers necessary for the conclusion and execution of this contract.
2.1. The order for the Goods can be placed by the Buyer through the website, by phone or/and through other specified on the website ways of communication using the Internet.
2.2. To place the order over the phone, the Buyer provides the Seller the following information: the name and model of the product, its quantity, delivery address, contact phone number, the desired time of receipt of the order, method of payment.
2.3. When placing the order using the site, the Buyer fills the electronic form and sends the formed order to the Seller using the site.
2.4. If the Buyer has any questions regarding the description, properties and characteristics of the goods, the Buyer has the right to contact the Seller by any means of communication specified on the site before placing the order.
2.5. When the Buyer places the order via the website, the Buyer receives a letter to the specified email address, confirming the fact of filling out the order form on the website. The letter is not a confirmation of the fact of acceptance of the order by the Seller.
2.6. The Seller shall contact the Buyer by phone or via the Internet in order to confirm and agree all the details of the order received from the Buyer.
2.7. The Seller shall send an e-mail to the Buyer, which confirms the acceptance of the order.
2.8. The Seller shall notify the Buyer by phone or by sending an e-mail in case the goods are not available. The Buyer has the right to agree with the changes in the order or refuse to confirm the order. In case the Buyer cannot be contacted by any of these methods, the order is stored for one day, after which it is automatically cancelled.
2.9. The Seller has the right to refuse the Buyer to confirm or execute the order if a technical error is found in it.
3.1. The price of the goods is specified next to the specific name of the goods on the site of the online store in Belarusian rubles and includes value added tax.
3.2. The price of goods can be changed by the Seller unilaterally. After agreeing the order in accordance with clause 2.7, the price of the goods can only be changed to a smaller side.
3.3. Payment for goods by the Buyer or the Recipient shall be made in Belarusian rubles in the form and manner specified by the Seller in the «Payment» section of the online store.
3.3.1. In case the Buyer fails to pay for the goods within 5 calendar days after receiving the notification about readiness of the order, the Seller has a right to cancel the order.
3.4. The Seller has the right to provide the Buyer with discounts on goods and establish a bonus program. Types of discounts, procedure and terms of bonus accrual are specified on the website of the online store in the public domain and can be changed by the Seller unilaterally without prior notice to the Buyer.
4.1. The term of delivery of the Order depends on the location of the Buyer and the nature of the ordered goods. The Seller will make every effort to comply with the delivery time specified on the site or agreed with the Buyer. At the same time, the existence of conditions that may arise and affect the delivery time in the form of unforeseen events and circumstances that occurred through no fault of the Seller is not excluded.
4.2. The cost of delivery of the Order described in the Delivery section depends on the location of the Buyer and the weight and size characteristics of the goods. The cost is indicated in the basket of the site when placing the order or is announced to the Customer when placing the order by phone.
4.3. The Seller demonstrates to the Buyer the appearance and completeness of the goods at the time of delivery. The Buyer has the right to refuse the goods if the goods have external defects. The time interval for the demonstration of goods is calculated by the Seller and cannot exceed thirty (30) minutes. The inspection of goods shall be performed with the preservation of the marketable appearance.
4.4. If there are no complaints, the Buyer shall sign the acceptance document confirming the fact of receipt of goods from the Seller.
4.5. The Buyer shall receive the following documents along with the goods:
A cashier’s check, provided that payment is made at the time of receipt of the order
Sales receipt
Warranty card, provided that it is provided by the manufacturer
4.6. After signing the goods acceptance document, the Seller shall not accept any claims regarding quality and completeness of the goods, except for claims having as grounds the conclusion of an authorized service center.
4.7. Title to the goods shall be transferred to the Buyer or the Recipient after signing the goods acceptance document.
5.1. The Seller shall not be liable for any damages incurred by the Buyer due to improper use of goods purchased at the Seller’s online store.
5.2. Seller is entitled to assign or otherwise transfer its rights and obligations arising from its relationship with the Buyer to third parties.
5.3. The Seller shall not be liable for any loss incurred by the Buyer as a result of unlawful acts of third parties.
5.4. The Buyer shall be fully responsible for the accuracy of the identification information specified by the Buyer when ordering goods in the online store.
5.5. The Parties shall be exempt from liability for the full or partial failure to perform their obligations, if such failure was a consequence of force majeure circumstances arising after the entry into force of this contract and/or as a result of extraordinary events that the Parties could not foresee and prevent by reasonable measures.
5.6. In case of unreasonable refusal to purchase the goods, the Buyer shall reimburse the Seller’s costs associated with the delivery of goods to the Buyer.
5.7. In all other cases not stipulated by this contract, for failure to perform or improper performance of their obligations the Parties shall be liable in accordance with the current legislation of the Republic of Belarus.
Legal information
© 2026 SQILSOFT LLC. 230025, Grodno, Socialistskaya str. 1
Certificate of state registration
Issued by the Grodno City Executive Committee on 19.03.2013 UNP 591009498
Bank details
BY09 PJCB 3012 6020 7910 0000 0933